Motion Ink LLP. (“we” and “us”) is the operator of (https://www.themapstores.com) (“Website”). By placing an order through this Website, you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

The Map Store endeavors to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards. As a policy, we do not entertain returns on products delivered in perfect, undamaged condition. We offer a 100% satisfaction guarantee on any defective or damaged Product. Any Products found to have a defect will be replaced with the same product unless a refund is requested. A product is only eligible for return under the following conditions-

Please Note: We will refund the value of the goods returned but will NOT refund the value of any shipping paid.

• Customer may also choose to cancel the order due to change of mind with in 24 hours of purchase.
• If your found product damage contacts us within 2 days of delivery 
• Ship items back within 7 days of delivery
• Moreover, exchange of products in case of any damage shall be permissible only with unboxing video clip without any editing.

We do not accept returns or exchanges on personalized, custom made or clearance items.

REPLACEMENTS:  If we made a wrong personalization on your order, we'll happily send you a replacement of the personalized item. We do not replace items that were incorrectly engraved because we got a wrong picture/misspelled text from you. 

For any further queries about refund/return, please drop us an email at Themapstores@gmail.com Or call us at +91-990 999 6279